Company Information
Company Name
Address
Representative
Contact
Established
Last Updated: April 1, 2024
In accordance with Article 11 of the Specified Commercial Transactions Act, we display the following information.
Company Name
Location
Representative
Contact Information
contact@novalislab.com
Due to our small team, we primarily handle inquiries via email. If you require a phone number, please request it via the inquiry email address and it will be provided promptly.
Payment Method
Pricing
Transaction Currency
Additional Fees
Subscription Renewal
If multiple plans are available, customers can choose the one they prefer. When switching plans, the price difference is prorated. A new invoice will be issued at renewal and the updated charge will be communicated.
Refund Policy
Dispute Charges
Suspicious charges refer to any charges that you do not recognize or did not authorize.
Please contact us with details of the charge and your concerns.
After receiving a report of a suspicious charge, we will review the details and determine if the charge is valid. If found to be in error, a refund or billing adjustment will be made.
Cancellation Policy
If a member wishes to cancel, cancellation becomes effective once the designated process is completed. Billing will cease at the end of the current period, and service will remain available until then.