Company Information

Company Overview

Company Name

Novalis LLC

Address

1-12-4 Ginza, Chuo-ku, Tokyo

Representative

Shusuke Takamizawa

Contact

contact@novalislab.com

Established

June 21, 2023
Legal Notice in accordance with the Specified Commercial Transactions Act

Last Updated: April 1, 2024

In accordance with Article 11 of the Specified Commercial Transactions Act, we display the following information.

Company Name

Novalis LLC

Location

1-12-4 Ginza, Chuo-ku, Tokyo

Representative

Shusuke Takamizawa

Contact Information

contact@novalislab.com

Due to our small team, we primarily handle inquiries via email. If you require a phone number, please request it via the inquiry email address and it will be provided promptly.

Payment Method

Credit Card

Pricing

Monthly:980 JPY or 6.5 USD
Monthly:2,250 JPY or 15 USD
Yearly:9,800 JPY or 65 USD
Yearly:22,500 JPY or 150 USD

Transaction Currency

Transactions are conducted in Japanese Yen or US Dollars.

Additional Fees

None

Subscription Renewal

If multiple plans are available, customers can choose the one they prefer. When switching plans, the price difference is prorated. A new invoice will be issued at renewal and the updated charge will be communicated.

Refund Policy

During the trial period, you may cancel at any time free of charge. After the trial, refunds for cancellations due to personal preference are not provided. Cancellation must be made by the next billing date.

Dispute Charges

Suspicious charges refer to any charges that you do not recognize or did not authorize.

Please contact us with details of the charge and your concerns.

After receiving a report of a suspicious charge, we will review the details and determine if the charge is valid. If found to be in error, a refund or billing adjustment will be made.

Cancellation Policy

If a member wishes to cancel, cancellation becomes effective once the designated process is completed. Billing will cease at the end of the current period, and service will remain available until then.